Stationery Shop

FAQ

  • Shop updates are announced through my mailing list, Instagram, and Viber group.

    On launch day, exclusive editions are available for pre-order for a period of time. Most pieces are limited run and made in small quantities, so availability is not always ongoing.

    (sometimes, i do make extras and list it on the shop until sold out)

    Once an order is placed, production begins. Please allow up to 15 business days for processing before shipping.

  • Items are produced in small batches and released for a limited time. A “limited run” means only a certain number of pieces are made for that release.

    Some designs may return as new editions in the future. These may have small changes or updates, and are released again in limited quantities. Not all items will be reproduced or restocked.

  • Most items are released in limited runs. Some may return as new editions, while others will not be restocked.

    Short reply is— i am not sure.

  • STATIONERY SHOP:

    (instructions to follow once shop is updated)

    MAIL SUBSCRIPTIONS:

    InternationalOrders- Fill up the form→ submit→ press payment button (log in to your PayPal),→ complete the transaction.

    Philippine Orders- Fill up the form → submit→ press payment button → follow the instructions. Wait for my email confirmation of your order. You will be billed each month/cycle.

    If you are using PayPal, you will be automatically debited each time.

  • Some items are available for pre-order for a limited time and are only made once an order is placed. Production starts after checkout, so changes or cancellations may not always be possible and is on a case to case basis.

    But do reach out to me, as I may be able to assist you.

    If you need to request a change:

    • Email me with your name and order number

    • State the change clearly

    If the order has already been processed or shipped, changes are no longer possible.

  • Yes, international shipping is available. Shipping rates are calculated at checkout.

    Please note:

    • Buyers are responsible for any customs fees, taxes, or import duties required by their country.

    • Buyers are responsible for shipping fees of return parcels (if the error is made on your end like wrong address/ cannot be contacted), and re-shipment fees.

  • Delivery times vary depending on location and courier. Delays may occur during peak seasons, holidays, or due to customs processing.

    Local orders will receive an SMS notification from the courier once the parcel is on the way.

    International orders will be updated with tracking details once the order is shipped.

  • All sales are final. Since most items are made to order or produced through limited pre-orders, returns or refunds are not accepted for change of mind.

    If your order arrives damaged, please contact me within a few days with your name, order number, and clear photos of the item and packaging. It’s best to take photos or videos of the parcel upon arrival, or before and after opening, to help document its condition.

    While I take care in packing each order, I cannot fully control handling once it is with the courier. I’ll review the issue and arrange a suitable solution where possible.

  • Please email me within a few days of receiving your order with your name, your order number and clear photos of the item and packaging.

    I’ll review the issue and arrange a replacement or appropriate solution.

Custom Products and Illustration Services

FAQ

  • I offer illustration-based work across print and product, including

    • book cover design

    • book illustration

    • package design

    • custom stationery

    • invitation suites

    • murals (hand-drawn or printed)

    • portraits

    • patterns

    • and art licensing.

    Most projects are created for print or applied surfaces. You can book custom product services here or send an enquiry through the Contact page, or on my Portfolio.

  • You can do any of the following:

    • Place a Custom product order directly.

    • Fill up the get in touch section of my Portfolio page

    • Write on my Contact page

    • Send an email enquiry with your project details

  • Custom stationery for resale is only available for existing stationery brands or paid collaborations with certain conditions.

    I make custom stationery for personal use with a minimum quantity for each order. See your options here.

  • Pricing depends on type of work, complexity, and scope of the project. Some services have fixed pricing while others are quoted individually.

  • Due to the nature of custom work, payments are generally non-refundable once work has started.

  • I like to keep the process clear, collaborative, friendly, and easy to follow. Most projects begin with a discussion about the idea, direction, timeline, and overall feel of the work before moving into sketches and development.

    I work closely with colour, theme, and visual consistency, especially for projects that need to translate across print, products, or physical spaces. Throughout the process, I aim to keep communication straightforward and thoughtful while making sure the final work feels aligned with the project as a whole.